Disclaimer

Last updated: May 2025

MyHomeMitra is a booking and referral platform only. We do not directly perform any RO repair, installation, or maintenance services. All actual work is carried out by independent third-party service professionals. We are not affiliated with, endorsed by, or authorised by any RO brand or manufacturer mentioned on this website.

1. Platform - Not a Service Provider

MyHomeMitra operates solely as a booking and referral platform. We do not employ technicians, carry out repairs, or perform any RO water purifier services ourselves. All actual services are performed by independent, self-employed service professionals ("Service Partners") who are not employees or agents of MyHomeMitra.

MyHomeMitra is not responsible for the quality, outcome, safety, or timeliness of work performed by any Service Partner. Customers engage Service Partners at their own discretion and risk.

Customers with products still under the original manufacturer's warranty are advised to contact the brand's official service centre to avoid voiding their warranty.

2. Brand Names and Trademarks

The following brand names, trademarks, logos, and product names referenced on this website belong exclusively to their respective owners:

KentAquaguardEureka ForbesPureitHULLivpureAO SmithBlue StarHavellsWhirlpoolTata SwachHindwareLGSamsung

These names are used on our website solely to describe the makes and models of RO water purifiers that our technicians are capable of servicing. Such use does not imply any affiliation, endorsement, partnership, or authorisation by the respective brand owners.

3. No Ownership of Brand Assets

We do not claim ownership of any brand logos, product images, appliance photographs, or registered trademarks used in reference on this website. If any brand owner believes their intellectual property has been used incorrectly, please contact us immediately at Toll Free: 18002025040 and we will address the concern promptly.

4. Spare Parts

Spare parts used during service may be OEM (original equipment manufacturer) or compatible third-party parts depending on availability and customer preference. We clearly inform customers before replacing any part. Use of compatible parts does not imply any brand association.

5. Accuracy of Information

While we strive to keep the information on our website accurate and up to date, we make no warranties or representations about the completeness, accuracy, or reliability of any content. Pricing, service availability, and response times are subject to change without notice.

6. Results and Outcomes

Service outcomes depend on the condition and age of the RO unit, availability of compatible parts, and water quality at your location. MyHomeMitra does not guarantee that every repair will result in a fully functional unit, particularly in cases of severe wear, obsolete models, or unavailability of parts.

7. External Links

Our website may contain links to third-party websites for reference. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

8. Contact

For any queries regarding this disclaimer: